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the Accuindex Help Centre
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Glossary terms, educational pages that explore concepts related to analysis, and other questions: What live account tiers are available? What instruments can I trade? What does margin call mean? How can I do X on the trading platform?
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Browse all topics in our help centre and find answers to your questions by query nature.
New To Accuindex
Demo account enables a trader to simulate a live trading environment – without putting any real money at risk. It enables a trader to start free online trading relatively quickly, so that they can practice trading before risking real money.
To create your demo account please fill out the form with your personal details here.
Once you complete the form, click on “Submit“. you will receive an email with your demo MT5 account credentials.
Should you have any questions please don’t hesitate to contact us through live chat or email us at [email protected]
What is the company regulations?
ACCUINDEX EU Limited is authorized and regulated by the Cyprus Securities and Exchange Commission | (CYSEC) in Cyprus (License No 340/17 ).
Should you have any question please don’t hesitate to contact us through live chat or email us at [email protected]
Demo account enables a trader to simulate a live trading environment – without putting any real money at risk. It enables a trader to start free online trading relatively quickly, so that they can practice trading before risking real money.
To create your demo account please fill out the form with your personal details here.
Once you complete the form, click on “Submit“. you will receive an email with your demo MT5 account credentials.
Should you have any question please don’t hesitate to contact us through live chat or email us at [email protected]
Accuindex offers a fast-paced on-boarding process, all you must do is complete your registration & you’re ready to start trading. Incase of any inquires your dedicated account manager or Accuindex support team will be there to assist.
Start Now
Should you have any question please don’t hesitate to contact us through live chat or email us at [email protected]
A Revolution in the Making Accuindex is a young force in the Forex and CFD markets, committed to delivering a powerful, accessible, and fair-trading Experience. Led by a team of professionals with years of experience in the field, we have always put innovation, speed, and agility at the core of our business. As we grow our reach and cement ourselves as an online broker on the rise, we look forward to further providing our clients with the right tools and services to assist their trading needs, leading the charge towards the future of trading.
Since our launch date, Accuindex has gone from strength to strength showing consistent growth each year. We are proud to have long-standing representative partners across the globe and are constantly looking for new market regions.
Offices
Cyprus Office
Address: 1 Ayias Zonis Street Nicolaou Pentadromos Centre Block B, Limassol 3026
Phone: +357 25 262207
Regulations
ACCUINDEX LTD is authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) in Cyprus (License Number 340/17).
Should you have any question please don’t hesitate to contact us through live chat or email us at [email protected]
To fund your account, please log in to Accuindex’s client portal go to the ‘Deposit’ on the sidebar, which will provide you with your preferred payment method options and fill all required details.
For more information, please visit Deposits & Withdrawals.
Should you have any question please don’t hesitate to contact us through live chat or email us at [email protected].
Leverage limits on the opening of a position by a retail client from 30:1 to 2:1, which vary according to the volatility of the underlying:
• 30:1 for major currency pairs;
• 20:1 for non-major currency pairs, gold and major indices;
• 10:1 for commodities other than gold and non-major equity indices;
• 5:1 for individual equities and other reference values;
• o 2:1 for cryptocurrencies.
Funding: Deposits And Withdrawals
Withdrawals
To submit withdrawal request , Please follow the below steps :-
01 Log In To Accuindex’s Client Portal
02 Click On “Funds” On The Left Sidebar, Then Click On “Withdrawal“
03 Select Your Withdrawal Method (Select Gateway), Select Your Trading Account Account Number And Amount In USD.
04 Click On “Continue” To Place The Request
You’re able to withdraw funds as a bank transfer (assuming all anti-money laundering regulations have been met), or back to a card as a refund.
Please be aware that withdrawal lead times vary:
- Withdrawals Back To A Card Typically Take Between Two And Five Bank Working Days To Clear.
- Withdrawals By Bank Transfer Takes Between 2-5 Working Days.
- Withdrawals By E-Wallets Within 24 Hours.
You Will Receive A Withdrawal Confirmation Via Email Once Funds Have Been Debited From Your Trading Account.
Please visit withdrawal and refund policy for more information.
Should You Have Any Question Please Don’t Hesitate To Contact Us Through Live Chat Or Email Us At [email protected]
Deposits
The Minimum Initial Deposit for Standard accounts is $100
Please visit accounts comparison for more information.
Should you have any question please don’t hesitate to contact us through live chat or email us at [email protected]
To fund your account, please follow the steps below :-
01 Log In To Accuindex’s Client Portal
02 Click On “Funds” On The Left Sidebar, Then Click On “Deposit“
03 Choose Your Preferred Payment Method Options And Fill All Require Details.
Accuindex has a multiple banks so you can choose upon your preference. To find our banks’ details you need to log in into Accuindex’s client portal and follow the steps below :-
01 Log In To Accuindex’s Client Portal
02 Click On “Funds” On The Left Sidebar, Then Click On “Deposit“
03 Select Your Method (Select Gateway), Select Your Trading Account Account Number And Amount In USD.
Once you transfer the funds to our bank account. Kindly send us email to [email protected] attaching the payment confirmation so our team can track, verify your payment and credit your trading account as soon as funds received.
Please note that third party payments are prohibited. your bank account must be under the same name as registered with Accuindex.
Should You Have Any Question Please Don’t Hesitate To Contact Us Through Live Chat Or Email Us At [email protected]
Trader’s Glossary
In trading, the stop out level refers to a predefined margin level at which a trading account is automatically liquidated by the broker. Stop out levels are set to protect both the trader and the broker from excessive losses. When an account’s margin level falls below the stop out level, the broker can close open positions, starting from the most unprofitable ones.
In trading, a margin call is a notification a trader receives from their broker to indicate that their margin level in their trading account has fallen below the required levels. A margin call serves as a warning that the trader needs to either deposit additional funds or close some positions to increase the margin level. If a trader fails to act upon receiving a margin call, the broker may liquidate their positions to cover the potential losses.
In trading, the margin level percentage is a measure of the available margin in a trading account, relative to the used margin. This is calculated by dividing the equity in the account by the used margin and multiplying by 100 to be expressed as a percentage. A higher margin level percentage indicates a healthier account with a lower risk of receiving a margin call.
In trading, free margin represents the amount of funds available in a trading account that can be used to open new positions or absorb potential losses. It is calculated by deducting the used margin from the account’s equity. Free margin can help traders determine their ability to take on additional trades or withstand adverse market movements without triggering a margin call.
In trading, required margin refers to the amount of funds that a broker sets aside from a trader’s account balance to cover the necessary margin for open positions. It is a portion of the total position size, and traders can calculate it based on the leverage they have access to and the instrument that is being traded. The required margin acts as a collateral to ensure that the trader can meet potential losses should the markets move against them.
In trading, spread refers to the difference between the bid (sell) and ask (buy) prices of a financial instrument. Spreads represent the cost of executing trades and they are a source of revenue for brokers. The spread for an instrument is influenced by factors such as market liquidity, volatility, and the broker’s pricing model. A lower spread is preferable to a higher one in trading.
Leverage is having the ability to control a large amount of money using none or very little of your own money and borrowing the rest.
Should you have any question please don’t hesitate to contact us through live chat or email us at [email protected]
Equity refers to the amount of money you have in your trading account in case if you close all positions.
if you don’t have any open positions, then your equity is the same as your balance.
Equity = Account Balance
If you have any open positions, your Equity is the sum of your account balance and your account’s floating P/L
Equity = Account Balance + Floating Profits (or Losses).
Should you have any question please don’t hesitate to contact us through live chat or email us at [email protected]
The balance refers to the amount of money you have in your account. However, it’s important to remember that this amount does not include any profits or losses you might have for any open positions.
Should you have any question please don’t hesitate to contact us through live chat or email us at [email protected]
Account Management
Client Portal
Once Your Register With Accuindex, You Can Proceed Internal Transfer Between Your Trading Accounts. Following The Below Steps :-
01 Log In To Client Portal
02 On The Left Sidebar Click On “Internal Transfer”.
03 Specify To And From Account You And Click “Transfer”.
Should You Have Any Question Please Don’t Hesitate To Contact Us Through Live Chat Or Email Us At [email protected]
To Reset Client Portal Password Please Follow The Following Steps :-
01 Go To The Forgot Password Page At https://my.Accuindex.Com/forgotpassword
02 Enter Your Register Email Address And Click Reset Password.
03 Click On “Reset Password Link” And Enter Your New Password Then Select Submit.
To change client portal password, please log in to Accuindex portal using your credentials and follow the steps below :-
01 Click On “Profile” On The Left Side Bar Menu.
02 Click On “Edit Setting Icon“
03 At The End Of The Page, Insert The Required Fields And Click On “Submit“.
Should You Have Any Question Please Don’t Hesitate To Contact Us Through Live Chat Or Email Us At [email protected]
We offer 3 type of accounts. Which account is best-suited for your trading ?
Should You Have Any Question Please Don’t Hesitate To Contact Us Through Live Chat Or Email Us At [email protected]
To change your account type please email us on [email protected].
Please ensure to email us from your registered email address on your account with Accuindex.
Please visit accounts comparison for more information.
Should you have any question please don’t hesitate to contact us through live chat or email us at [email protected]
Simply you can update your personal details by sending us email to [email protected] and our team will assist you.
Please ensure to email us from your registered email address on your account with Accuindex.
Should you have any question please don’t hesitate to contact us through live chat or email us at [email protected]